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Donner's Daily Dose of Drama

VoIP provider Lingo charging an outrageous cancellation fee

Christian Donner, October 20, 2008

I received this email today. I wonder if this will be part of their new ad campaign to help sign on new customers …

Dear Customer,

We appreciate your business with Lingo, and hope that you are availing and enjoying all its benefits!

We would like to inform you of updated terms and conditions of your Lingo service. Effective October 23, 2008, customers who cancel their Lingo service within 24 months of the activation date, will be subject to a $99.95 cancellation fee per account. To view Lingo’s Terms & Conditions, please visit Lingo.com and click on the Terms & Conditions link at the bottom of the page.

Should you have any questions about the new term, please contact us at 1-888-LINGO-99.

Sincerely,
Lingo.com

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