Consumer Protection

Why we don’t need to be concerned about the Epsilon security breach

Apr 5th, 2011 | By | Category: Consumer Protection, Ethics, Security

In case you have not heard or read about it, take a look at this WSJ article before you continue. But why shouldn’t we be concerned? The short answer: because this incident represents only a tiny sliver of the problem and so many other breaches will follow that it really makes not difference if you [...]



T-Mobile Customers Against an AT&T Takeover

Mar 21st, 2011 | By | Category: Business, Consumer Protection, Ethics, Mobile Devices, Smartphone

Nothing good can come of the proposed acquisition of T-Mobile USA by AT&T. This will lead to essentially a 2-player cell phone market (Verizon and AT&T). Some quotes taken from various news articles: “We know the results of arrangements like this — higher prices, fewer choices, less innovation.” (Public Knowledge president Gigi Sohn). “AT&T will [...]



Ticket Fees at the Cirque de Soleil

Aug 23rd, 2010 | By | Category: Consumer Protection

When an email announced the availability of tickets for the Cirque de Soleil Ovo show in Boston at a 45% discount (I had not heard of this show before), I became curious and checked out the website. The email (it came from Travelzoo.com, i.e. a neutral 3rd party) also mentioned an $8 fee per ticket [...]



UPS ships lightning fast

Jul 1st, 2010 | By | Category: Consumer Protection

1 minute for my new rack NAS from Arizona to Massachusetts – this has to be a new record.



Warner Brothers puts cuckoo’s egg on DVD

May 19th, 2010 | By | Category: Consumer Protection, Ethics

The latest DVD from my Netflix queue came in the mail today, The Bucket List with Jack Nicholson and Morgan Freeman. I noticed that the DVD infringes on my privacy in a questionable way. There is a web page on the disk that, when loaded into a browser, will request an image from digitalcopy.warnerbros.com. This [...]



Home Depot censors customer reviews

May 1st, 2010 | By | Category: Business, Consumer Protection

I recently purchased a new refrigerator on HomeDepot.com. I needed the old one to be hauled away. Since Home Depot includes this service at no extra charge when you buy a new one, I accepted their somewhat higher prices compared to other online retailers. After shopping around for a while, I settled for a GE [...]



Why do Honda transmissions fail?

Mar 14th, 2010 | By | Category: Consumer Protection

I saw this question asked in various places, but no satisfactory answer was given. While only Honda knows the answer with certainty, I think there is enough evidence between my own experience and reports on the web of failing Accord and Odyssey transmissions to support a theory. In 2004, Honda issued a recall for the [...]



Honda Accord 2003 EX-V6 Transmission Failure

Mar 4th, 2009 | By | Category: Consumer Protection

[Visit the Facebook Group] So we joined the ranks of people who own a 2003 Honda Accord with a broken transmission. As of 3/4/2009, Carcomplaints.com listed close to 200 similar cases, and it is safe to assume that there were many more who have not found that website, but paid the $3500 that it costs to have [...]



HiProFile LLC, 225 Summer Street, Boston

May 6th, 2007 | By | Category: Business, Consumer Protection, Job search

If you currently have a business relationship with HiProFile LLC, or had one in the past, please email me (pubs2009 at cdonner dot com). I would like to hear from you, whether you are an employer and have or had a business relationship with this company, or whether you agreed to let HiProFile try to [...]